Sales Tax
To comply with tax regulations for our services, we apply sales tax in all jurisdictions where it is required of us.
Locations where we collect taxes
We collect sales taxes for US-based customers who are located in the following states:
- Connecticut
- Massachusetts
- Texas
- Washington
- New York
We will also apply the applicable consumption taxes (VAT, GST) for customers who are located in:
- Canada (including PST in some provinces)
- Germany
- United Kingdom
How tax rates and location are determined
Sales tax applicability and tax rates vary based on the product paid for and tax jurisdiction that you reside in. We work with Avalara to determine the appropriate rates based on your location.
Your tax location is determined by your billing address.
Updating billing address
If your billing address is incorrect, you can check your billing address based on your payment method.
To update your billing address if you are paying by credit card click the “Billing Details” button in your site’s Admin dashboard to update your billing address on file.
If you are currently paying via ACH/wire transfer, contact us at accounts.receivable@discourse.org with your updated details.
Sales tax exemptions
Each location has their own tax exemption rules. We must receive your region-specific tax exemption documentation. For the US, an IRS tax exemption letter will not be sufficient as not all US federal exemptions are recognized by each state.
If your organization is tax-exempt, please share the relevant tax exemption documentation with us at team@discourse.org.
Civilized Discourse Construction Kit, Inc.
8 The Green
Suite #8383
Dover, DE 19901
USA